Really, I’m not sure why I’m writing tonight. I’m pretty sure that I have nothing to say, but I feel the need type.
I just had the most EPIC phone battle – and I don’t use that word lightly.
I was trying to get in touch with someone about my student loan. How boring! But the first number I called just rang and rang and rang and rang. So I found another number and called, but the woman who answered said it was the wrong number. So they gave me the right number – they thought! I called that number, and was told that I again had the wrong number. FRUSTRATING! And the connection was so bad that I couldn’t even make out the number, despite numerous tries – my hubby actually had to tell me to hang up because I was getting so upset. So I called again – keep in mind that every number I called, I had to give ALL my personal details, and confirm my address and change my phone number and confirm my email…..
I got through to another woman, who tried to give me a different number. I explained to her, as calmly as I could that I had called that number (it was the first number I had been given) and it had rang for a full minute before I hung up. She explained to me that ‘they are very, very busy. Very, very, very, very busy.’ – her words, not mine. I tried to explain to her that her colleague, whom I had spoken to only moments earlier, had tried to give me a different number. She assured me that hers was the correct number. Finally, after several minutes of arguing, I questioned why her colleague was trying to give me a different number. She then said ‘oh, maybe this is the number you need’ and proceeded to give me the missing digits for the number I had been trying to get.
So FINALLY, I called the right people.
And the end – my student loan is finished. finito. fini. fertig. terminado. (I’m hoping that all means finished!) Paid in full!
So that’s my nothing to write. If you made it all the way through that, sorry to have wasted your time! I just wanted to write… And thanks for reading! I feel better already!